Frequently Requested Speaking Topics & Biography

Presented By Jan Woods

Former Veterinary Practice Owner & Hospital Administrator
Co-Founder of Ask Jan For Help, LLC
Owner of Veterinary Management and Marketing Specialists, by Jan Woods & Associates- a regulatory and practice operations consulting company
Zoetis Key Opinion Leader
Co-Author of the Controlled Substance Section of AVMA PLIT’s Safety Manual,
Frequent Contributing Author, Veterinary Practice News & DVM 360
Nationally recognized speaker at veterinary conferences, VMA state conferences and private veterinary meetings
DVM 360 Strategic Alliance Partnership
Approved speaker by Zoetis, Epicur Pharma and Cubex, LLC
Epicur Pharma Advisory Board Member
Past Director of Education & Regulatory Affairs for CUBEX and Current Director of Education & Regulatory Affairs for Zimbis, a division of Cubex, LLC
Regulatory & Operational Consultant, Veterinary Business Advisors
RACE and Florida Continuing Education Approved Topics
Approved for, 1, 2 or 3 hours of RACE Continuing Education Units
Approved for 3 hours of New York Continuing Education Units
Approved for 2 hours of Florida Continuing Education Units

Jan Woods Contact Information

Email: [email protected]
Cellular/Text: 913-302-4999
Website: www.askjanforhelp.com

Regulatory:

Controlled Substances 101: How & Why You Must Comply!
Synopsis: Controlled Substances 101: How & Why You Must Comply! is presented by a previous practice owner to increase the DVMs, Practice Managers and Licensed Technicians Federal, State and DEA regulatory compliance awareness, meet opioid continuing education requirements, reduce risk and discuss improved and simplified controlled substance record keeping and inventory controls for the veterinary clinic/hospital/emergency department/mobile practice. RACE Approved for 1, 2 or 3 hours
Controlled Substances 101: How & Why The Relief Practitioner Must Comply!
Synopsis: Discussed will be the multiple DEA regulations that must be followed when practicing as a relief veterinarian and when hiring a veterinarian to provide relief services in your practice. The reality is that these laws are frequently broken due to lack of knowledge, confusion, and conflicting information between state and federal regulations.
OSHA Regulations 101: How & Why You Must Comply!
Synopsis: This presentation discusses the required OSHA regulations specific to the veterinary practice and how to institute them with ease of operation to reduce risk and improve the safety of the working environment.

Finance

Stop The Bleeding! 5 Easy Ways To Prevent Lost Charges & Increase Your Revenue Stream
Synopsis: Veterinary statistics tell us that the average primary care veterinarian loses a minimum of $26,000 per year. Why is that? This 30-minute or 1 hour presentation will help you identify the areas in your clinic/hospital that result in lost charges and show you how to correct them to increase your revenue stream.
Protecting Your People, Your Profit and Your Practice
Synopsis: Learn more about the five areas where practices can lose money and staff. In the first hour Fritz Wood, CPA will be talking about effective ways to earn more revenue. In the second hour Dr. Cindy Trice will be talking about ways to prevent staff burnout and suicide. In the third hours Pam Stevenson will discuss ways to prevent embezzlement. In the fourth hours, Jan Woods will provide a short course on the controlled substances regulations impacting veterinary practices daily. The fifth hour will be a round table discussion with Fritz Wood, CPA, Cindy Trice, DVM, Pam Stevenson, CVPM and Jan Woods, a former Practice Owner and Controlled Substance Educator and Author. We will be answering all the attendees’ questions to help veterinary practice owners and managers protect their people, their profit, and their practice.

Risk Reduction

50 Ways To Lose Your Practice
Synopsis: Presented by a previous practice owner this presentation explains how to reduce risk in several key areas of your veterinary practice, such as; HR, controlled substances, inventory, management and finance.
Stop The Bleeding! 5 Easy Ways To Prevent Lost Charges & Increase Your Revenue Stream
Synopsis: Veterinary statistics tell us that the average primary care veterinarian loses a minimum of $25,000 per year. Why is that? This 30-minute or 1 hour presentation will help you identify the areas in your clinic/hospital that result in lost charges and show you how to correct them to increase your revenue stream.

Practice Management & Human Resources

If Disney Ran Your Practice: 9 1/2 Things You Would Do Differently!
Synopsis: Presented by a previous practice owner, this presentation discusses why “Disney is the happiest place on earth” and how staff can have fun at work and make more money when Disney’s proven customer service system is implemented into the practice!
Dealing With People You Can’t Stand: How To Bring Out The Best In People At Their Worst.
Synopsis: This presentation helps DVMs, managers and practice staff learn how to deal with negative and toxic co-workers and clients. It also provides the attendees with scripts to use with working with toxic employees and clients. 2 or 3 hours
Becoming a Better Leader When All You Want To Do Is Practice Veterinary Medicine
Synopsis: Leading staff is exceptionally hard when you’re already practicing veterinary medicine more than 40 hours a week. In this 2 hour session we will be discussing easy steps to become a more effectual leader that people will follow to the ends of the earth to work for!
HR: Your Second Biggest Risk!
Synopsis: This presentation discusses why HR is the DVM and Practice Manager’s 2^nd biggest risk (after controlled substances). The presentation address the beginning basics to the advanced areas of HR to help minimize personal exposure and reduce risk.
Training the Next Generation of Managers
Servant Leadership Training for Managers
Servant Leadership Training for Veterinarians
What’s the Difference Between a Manager and a Leader?
Can An Employee Really Be Motivated?

Sample Lecture Titles and Descriptions:

Controlled Substances 101: How & Why You Must Comply!

Presented By Jan Woods

Overview of Each Hour Presented:

Hour 1 = An Introduction to DEA Controlled Substances Regulations and Why Controlled Substances Are the Practitioner’s Biggest Risk!

Hour 2 = Controlled Substances and DEA Regulatory Requirements When Ordering, Receiving, Storing, Recordkeeping, Logging, Administering, Dispensing, Prescribing, Inventorying, Transferring and Destructing Controlled Substances. Best Practice Time-Saving Suggestions and Controlled Substance Daily Reconciliation Logs Will Be Shown and Discussed at length in Hour 2.

Hour 3 = Recognizing and Handling Staff and Client Addiction and What the DEA Says the Practitioner Must Do About It. Improving Security and Preventing Theft per DEA Regulations. Proactively Preparing for a DEA Audit and How to Handle a DEA Audit When the DEA Knocks on Your Door!

Controlled Substances 101: How & Why You Must Comply! Brief Overview of Presentation and Learning Objectives:

Learn about controlled substance and DEA regulations from a previous veterinary practice owner, consultant & public speaker/educator, who has worked with Veterinarians cited by the DEA.
Learn how to protect your people, your practice, and your profit with effective, risk reducing strategies.
Learn how the DEA’s and state controlled substance regulations affect your brick and mortar, relief and mobile practices.
Learn what’s really required by the DEA for controlled substance compliance in your brick and mortar, relief and mobile practice.
Learn why you should follow your state’s controlled substance regulations and the DEA’s controlled substance regulations, when you feel that nobody else does.
Learn how to manage your controlled substances effectively and efficiently, according to regulations and best practice suggestions.
Learn how to make your controlled substance inventories easier and more accurate.
Learn what to do if your practice experiences a significant loss or theft of controlled substances.
Learn how to transfer controlled substances correctly between DEA Registrants.
Learn how to destruct controlled substance medical waste and expired/unwanted controlled substances according to updated DEA regulations.
Learn how to think like an auditor.
Learn how to minimize your risk.

Ample time for questions and answers from the audience is provided throughout the presentation. Also provided are regulatory and best-practice solutions based on my experience working with DVMs cited by the DEA and other regulatory agencies.

50 Ways To Lose Your Practice!

How To Reduce Risk, Prevent Loss, Retain Value & Make Money While Treating Your Patients

Presented By Jan Woods

Presentation Outline:

Taught by a former practice owner and hospital administrator, this webinar is designed to help both Doctors and Managers learn how to easily identify, manage and reduce the biggest headaches occurring in their practice daily. Quick & easy, risk-reducing solutions will be provided in the areas of HR, Employee Management, Hiring & Interviewing Techniques, Disciplining & Terminating, Finance, Inventory, and Controlled Substances.

Key Benefits/Learning Objectives:

Attendees will learn:

Why HR is one of your biggest risks
How to identify and mitigate HR issues affecting your practice daily
Effective interview techniques and questions
When and how to hire the right clinical and administrative employee
When and how to hire the right manager
Effective new hire training tips and techniques
How to effectively manage your employee’s behaviors, not their attitudes
Effective employee discipline techniques
Easier employee termination techniques
How to identify and effectively manage the financial risk areas in your practice
How to improve your practice’s profitability
Why you are losing money daily in your inventory
Easier and more effective ways to manage your inventory to increase your revenue
Easier ways to control your controlled substances
Over 50 tips to decrease your risk and increase your revenue

Dealing With People You Can’t Stand: How to Bring Out The Best in People At Their Worst

Presented By Jan Woods

Presentation Outline:

Taught by a previous practice owner and hospital administrator with years of effective employee management experience, this course summarizes the work of Doctors Rick Brinkman and Rick Kirschner and is designed to help DVMs and Managers recognize, redirect, and positively react to the ten worst employee personalities and their associated negative behaviors exhibited daily in the veterinary workspace.

Key Benefits/Learning Objectives:

Attendees will learn:

How to recognize the ten worst employee and client personalities and their negative behaviors that are exhibited daily in the veterinary workspace
How to positively react and redirect the ten worst personalities/behaviors to maintain a positive working environment
How to improve your listening skills to better understand just what your employees and clients are really saying when they react negatively to your directive(s)
How to manage your employees and clients unwanted behaviors, not their attitudes
How to get your job done and get along with employees who sabotage, derail and interfere with your directives all day long

Brief Biographical Information: Janet E. Woods

Jan Woods’ health care career has spanned over thirty years in both human and veterinary medicine. Ms. Woods’ most recent positions in human healthcare were in senior management with national healthcare companies. She was the Vice President of Operations and Development for Care Net Health Systems based in Nashville, TN. and the Vice President of Operations and Development for Communicare and NBC HealthCare, based in Fort Lauderdale, FL.

In 2001, Ms. Woods moved into veterinary medicine as the Hospital Administrator for Veterinary Specialty & Emergency Center of Kansas City, (VSEC). From May of 2004 through March of 2016, she was the Co-Owner, Hospital Administrator and Vice President of the Veterinary Specialty Center of Tucson, (VSCT), a 24×7, 31 DVM, 100 employee specialty and emergency hospital. From 2018- 2020 she was the Director of Education & Regulatory Affairs Manager for Cubex, LLC. In 2020, Jan became a Zoetis Key Opinion Leader and a member of the Epicur Pharma Advisory Council. She also joined Veterinary Business Advisors as their Regulatory and Operational Consultant. Jan writes frequently for Veterinary Practice News and DVM 360. Jan owns two companies: AskJanForHelp.com and Veterinary Management and Marketing Specialists. Jan speaks and consults with veterinarians nationally on a full-time basis. Her areas of expertise encompass compliance with DEA regulations, as well as other state and federal regulations, clinic and hospital practice management & operations, human resources, finance, and marketing.

Jan served as a two-time President of Veterinary Specialty Practice Alliance (VSPA). In 2012 Jan received the National Association of Women Business Owners (NAWBO), Southern Arizona Woman Business Owner of the Year Award. In 2010 & 2011, Ms. Woods was an award finalist for the Athena International Award. She was also selected in 2011 as one of the “Committee of 100 Women by the Girls Scouts of Southern Arizona Sahuaro”, nominated for The Tucson Women of Influence award in 2010 & 2011, and received the Certificate of Special Congressional Recognition in Outstanding & Invaluable Service to the Community in 2010. In 2020, Jan became a Key Opinion Leader for Zoetis Animal Health, an Epicur Pharma Advisory Council Member, and a Regulatory and Practice Operations Consultant at Veterinary Business Advisors. In 2021 she co-authored the Controlled Substance section of the AVMA-PLIT Veterinary Safety Manual.

Jan presented to the American Veterinary Medical Law Association (AVMLA) at the American Veterinary Medical Association conference in Oahu, Hawaii in 2006 on Controlled Substances 101: How & Why You Must Comply! She repeated an updated presentation on the same topic at the AVMA/AVMLA conference in Washington D.C. in August of 2019. Jan’s RACE-approved presentation entitled “Controlled Substance 101: How & Why You Must Comply!” satisfies most states ’ mandated opioid training requirements. Jan Has been presenting regulatory and practice operations, practice management, and leadership topics since 2006. She continues to present Controlled Substances 101: How & Why You Must Comply!, as well as other exciting management topics at various State VMA conferences, national veterinary conferences (Fetch, WVC, VMX, etc), and private veterinary meetings for Zoetis, Cubex, Epicur Pharma and other corporate sponsors around the United States on a full-time basis.